IT: University Username (Single sign-on)

The College, the University and (usually) your academic department all provide a variety of computing facilities. Your Oxford University username and password, also referred to as your Single Sign-On (SSO), allows you to access these facilities along with many digital services at Oxford, such as library e-resources, Student Self Service, the WebLearn Virtual Learning Environment (VLE), Nexus365 email and many others. Single Sign-On provides the ability for students to use the University’s web authentication system to sign-on once using their login and password and move between web applications, avoiding the need to sign-on again during your login session.

New students will be sent their Single Sign-On credentials by IT Services before coming up to Oxford, as part of the Registration process. This will usually be issued to the email address used during the admission process four working days after a completed University Card Form is received by the University Card Office.

Returning students should have received Single Sign-On account details when they started. If you are unsure of your Oxford Single Sign-On account or password, details are available at: www.it.ox.ac.uk

It is essential for you to activate this Single Sign-On account, not least because you will need to check your Nexus365 email regularly. Graduate students usually have two email addresses linked to the same mailbox, College and departmental. Both are in the form firstname.surname@unit.ox.ac.uk. The firstname.surname part of your email address comes from your official name, if this name is not the one by which you are usually known, then you may ask that your email address is changed to reflect a preferred name. To do so, please contact registration at IT Services (registration@it.ox.ac.uk). You may find it helpful to refer the information provided by the University’s IT Services www.it.ox.ac.uk/want/get-started.

Your University email address is the only official electronic communications channel. All communications from the College and University will be sent to that email address, including instructions for online annual University Registration, examination details, and general University and College information. Students, regardless of their mode, type or course of study, are required to check their email account at least once a day to ensure that they do not miss important instructions or information.

If you wish to arrange for your College and department email messages to be forwarded to your personal email address, there is a facility for you to do this when setting up your account.

Please see the Registration section of this Student Handbook for details of how to activate your Single Sign-On account.

Once you have a Single Sign-On username you can also register for a remote access service account which provides access to the campus wireless networks.

It is important that you remember to re-enrol each year on the anniversary of your start term (if you are on a course longer than one year) in order to keep your Single Sign-On account active. You will also be asked to update your password annually. If you do not do this you may lose access to services prematurely.

Please check the expiry date of your University Card. When it expires, your access to University facilities will cease with some temporary exceptions. If your University Card is due to expire, or has expired, before the completion of your studies, contact the Academic Office immediately. For more information about your University Card, please see the Registration information in this Student Handbook. A student’s Single Sign-On account will usually expire 11 months after card expiry. This is so you can book your graduation ceremony in SITS/eVision, and have access to the Student Self Service and Graduate Supervision System. For more information: https://help.it.ox.ac.uk/iam/registration/finishing_at_oxford#graduate

Expiry of email accounts

Your University email address will expire one month following your University Card expiry. If you have set up email forwarding (which must be done before expiry of your email account) mail will be forwarded for an additional two months following completion of your course. Therefore, you can be contacted via your Oxford email account for a total of three months following the end date of your University Card. For more information about email account expiry https://help.it.ox.ac.uk/iam/registration/finishing_at_oxford/email

Student Self Service

Student Self Service is the University portal for accessing your student record. It is also used to access a number of services including examination entry, graduation booking and proof of student status. More information about Student Self Service and how to access it www.ox.ac.uk/students/selfservice

Updated on: 04/09/2020